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Support Policy |
The DediPower Managed Hosting Support Policy explains exactly what is covered and what is not covered under your Service Level Agreement with us.
 View Support Document (pdf) Additionally, customers are covered by either our Business or Enterprise Service Level Agreement. If you are unsure which SLA level applies to your server please contact your account manager on 0870 252 3600. The documents can be viewed below: For information on our Acceptable Use Policy, Term's & Conditions and our Privacy Policy please click here. Business SLA (pdf)
Enterprise SLA (pdf) |
